Number +85257678865. For services, appointment times, cancellations or changes. Start by explaining where you feel tight or uncomfortable.
Contact
Contact Bye Bye Pain · Master Tom
Enquire by WhatsApp or phone. To book, complete the booking form.
Get in touch
Contact details and location map
54 Hillwood Road, Tsim Sha Tsui. Visits are by appointment; please WhatsApp or call first.
WhatsApp
+85257678865
Telephone
+85257678865
How to enquire
Contact us by WhatsApp or phone. If you need a written record, you may leave your email address in the conversation.
Social media
Facebook Chinese: Bye Bye Pain · Master Tom
Facebook English: Bone Setter Tom
YouTube @ByeByePainHK
Address
54 Hillwood Road, Tsim Sha Tsui
Opening hours
By appointment.
Channels
Four ways to contact Master Tom
WhatsApp is the most direct option. Other channels let you explore Master Tom's regular posts.
Telephone
Call +85257678865. If we cannot answer immediately, please leave a WhatsApp message.
Chinese page:Bye Bye Pain · Master Tom. English page:Bone Setter Tom。
YouTube
@ByeByePainHK The channel includes exercise and client-story videos. Our website collection is in theWellness section。
Location
Tsim Sha Tsui address, transport and hours
A comfortable, private environment.
Address
54 Hillwood Road, Tsim Sha Tsui, Kowloon
54 Hillwood Road, Tsim Sha Tsui, Kowloon
Transport
Near Tsim Sha Tsui and Jordan. Walking from the MTR is recommended. Ask on WhatsApp for detailed directions.
Opening hours
By appointment. Please WhatsApp or call to agree a time with Master Tom.
Before arrival
Wear clothing that allows movement. Notify us early on WhatsApp if cancelling or rescheduling. SeeCancellation and rescheduling policy。
Enquiries
Common enquiry topics
Common reasons for contacting Master Tom and useful pages to read first.
Book a pain relief session
Complete the booking form to save your request, or contact us on WhatsApp.
Go to：Booking page
Unsure which service suits you?
Tell us your areas of concern on WhatsApp and Master Tom will discuss a time with you. There are six services to explore.
Go to：Our services・Technique photos
Self-care classes for pain relief
For individuals or small groups. Enquire on WhatsApp about class dates.
Go to：Self-care class details
Is hands-on care suitable for me?
Pregnant clients, older adults, people recovering from surgery or under medical care should consult a registered doctor before explaining their situation on WhatsApp.
Booking from overseas
Overseas clients often book during Hong Kong visits. Send your travel dates on WhatsApp before arriving.
Cancel or reschedule
Notify us on WhatsApp as early as possible so the slot can go to someone else. Leave a message if you cannot attend at short notice.
Information to include in your enquiry
- Your tightest or most uncomfortable area: neck, shoulders, back, waist, knees, elbows or ankles.
- How long it has lasted and whether it relates to an old injury.
- Your work and daily habits, such as computer use, standing, physical work or sport.
- Relevant health information, including pregnancy, surgery, injuries or current medical care.
- Convenient days and times.
Before you contact
Learn about Master Tom's approach before contacting us
A few minutes with these pages can help clarify what you would like to ask.
Background
About Master Tom
Once struggling with pain himself, he went from client to practitioner and has personally worked with over 8,000 people.
TechniquesPhilosophy and techniques
Relax first, then stretch, add focused adjustments where needed, and follow with wellness exercises to help reduce recurrence.
CasesClient stories
13 detailed cases and anonymised experiences. Individual results vary.
PreparationWhat should I know before and after a hands-on session?
Straightforward guidance on clothing, health information, hydration and activity afterwards.
For these concerns, seek medical help first
Master Tom offers relaxation, acupressure massage, stretching and exercises for comfort and maintenance. Diagnosis, tests, medication and rehabilitation plans belong to registered doctors and relevant healthcare professionals.
Situations requiring medical advice first
- A suspected fracture or severe pain after a fall, impact or other injury.
- Fever, open wounds or recent surgery.
- Persistent, suddenly worsening or unexplained discomfort.
- A doctor's advice to avoid hands-on care.
In an emergency, call 999 or go to an accident and emergency department. For care options, see the homepagecomparison of pain care optionsandDisclaimer。
FAQ
Contact and visit questions
54 Hillwood Road, Tsim Sha Tsui, Kowloon, near Tsim Sha Tsui and Jordan. Walking from the MTR is recommended. Ask on WhatsApp for detailed directions.
WhatsApp +85257678865 is the most direct option. You can also call the same number.
Visits are by appointment. WhatsApp or call with your preferred availability, such as weekday evenings or Saturday afternoons.
Visits are by appointment. Please WhatsApp or call ahead so a time can be arranged.
Contact us by WhatsApp or phone. If you need a written record, you may leave your email address in the conversation.
A referral is generally not required. Send a WhatsApp message with your area of concern and a convenient time. If you are receiving medical care, first ask your doctor whether hands-on work is suitable for you.
Have a question about discomfort? WhatsApp us
Tell Master Tom where you feel tight or uncomfortable and discuss a suitable time.
Master Tom is a pain relief practitioner, not a chiropractor, physiotherapist or doctor. This website does not provide medical advice, diagnosis or treatment. Consult a registered doctor about medical concerns.Full disclaimer